Uptown Aces is one of the newer additions to the online casino scene, having only launched in 2014. It is a product of DeckMedia, a company that specializes in internet gambling. The site also took over for a formerly popular casino called Desert Nights, quickly and easily migrating players to Uptown Aces and giving them a new online home.
The summer 2014 launch was highlighted by one of the largest welcome bonuses ever offered by an online casino, and the operator has continued the tradition with bonuses and promotions that far outweigh its competitors. And what started with more than 100 slot games has grown in just a few years to add many of the games that players requested, as well as more jackpot games with significant payouts.
The sleek look of Uptown Aces is complemented by its smooth software that is easy to navigate. In addition to being available for in-client play or download, the casino also boasts of a top-ranked mobile site that offers a wide selection of games.
Whether the neon signage on the web pages grabs players attention or they are simply busy exploring the plethora of gaming options, it is the focus on the customer that brings them back. They know that they can reach a customer service agent quickly and with respect, they can always find a bonus or promotion to pad their bankroll, and they have a solid chance of hitting a life-changing jackpot.
Casino Details
Uptown Aces is a product of DeckMedia, and the site boasts of RealTime Gaming (RTG) software for its games. The overall platform utilizes the latest technology to provide aesthetically-pleasing screens and exciting games with a surprising level of animation.
The casino site is licensed by the Curacao E-Gaming Licensing Authority in the Netherlands Antilles group of islands, where many of the world’s top sites are regulated. In order to maintain its license and remain in good standing with the regulator, Uptown Aces submits to regular audits and ensures compliance with all industry standards.
To further ensure that players are safe, Uptown Aces uses a 128-bit SSL digital encryption method to secure all transactions.
Casino Games
Of the many games available at Uptown Aces, there are always new additions to the lineup, such as Cash Bandits 2, Kung Fu Rooster, and Gemtopia. Each game – new or otherwise – comes with an explanation of its features, so players can get acquainted with the games before playing for real money. Of course, there are jackpot games as well, such as Spirit of the Inca and Cleopatra’s Gold. Players looking for something different will find a bingo game, keno option, and even a scratch card game.
There are three major video poker games available – joker poker, deuces wild, and aces and eights. Players can also find roulette and the relatively new Sic Bo. Table game fans will find several variations of blackjack, the derivative that is Pontoon, and versions of poker that include Caribbean draw, Caribbean hold’em, and Caribbean stud.
As Uptown Aces continues to grow, more game choices are being added. All suggestions are welcome to be submitted through the customer service avenues.
Bonus Offers
The welcome bonus from Uptown Aces is one of the best in the business, and the weekly promotions keep the offers coming.
- Welcome bonus: $8,888 plus 350 free spins (250% plus 50 spins up to $2,500 on first deposit, 150% plus 50 spins up to $1,500 on second, 100% plus 50 spins up to $1,000 on third through fifth, and 188% plus 100 free spins up to $1,888 on sixth deposit)
- Table games: 150% up to $750 on first and 75% up to $750 on second deposit for table games
- Loyalty club: Earn comp points for each $1 wagered to convert to cash bonuses
- Daily bonuses available for deposits, 25% cashback when playing with no bonus
Deposits & Withdrawals
The numerous options for financial transactions are boosted by several cryptocurrency methods recently made available due to player demand. It should be noted that credit card processing banks may charge fees that are out of the control of Uptown Aces.
Visa, Mastercard, American Express
- Deposits: Immediate, no cost
- Withdrawals: NO
Neteller, Skrill
- Deposits: Immediate, no cost
- Withdrawals: Up to 72 hours, no cost, $25 minimum, $2,500 maximum
EcoPayz
- Deposits: Immediate, no cost
- Withdrawals: Up to 72 hours, no cost, $25 minimum, $2,500 maximum
Direct Money
- Deposits: Immediate, no cost
- Withdrawals: NO
Bitcoin, Bitcoin Cash, Litecoin
- Deposits: Up to one hour, no cost except mining fees
- Withdrawals: Up to one hour, no cost except mining fees, $100 minimum, $2,500 maximum once per week
Transfer Money
- Deposits: Contact customer service for details.
- Withdrawals: NO
Bank Wire
- Deposits: NO
- Withdrawals: Time varies by bank, $60 fee, $100 minimum, $2,500 maximum once per week, SWIFT code for bank is required
Check by courier
- Deposits: NO
- Withdrawals: Up to 10 business days, $30 fee, $150 minimum, $3,000 maximum once per week
Customer Service
Miami Club representatives are on call for players 24 hours per day, every day of the year. The live chat function is the quickest way to reach a person, though personnel respond to emails and phone calls promptly as well.
- Email: support@uptownaces.eu
- Telephone: 1-888-492-9309 or 1-657-208-5477
- Live chat
Final Thoughts
For being a young online casino, Uptown Aces shows they understand the basics of what players want. And as growth continues, more games will be added to give customers more entertainment choices.
The numerous payment processing transaction options are a huge plus for Uptown Aces players, including the offering of bitcoin, Litecoin, and bitcoin cash. The bonuses and promotions are extremely lucrative as well.
One of the best parts of Uptown Aces is the blog, which is updated regularly to announce new promotions, offer free spins, special weekly bonuses, and highlight new games. The blog keeps players and management in communication and adds a personal touch.