Bet Phoenix Review

Bet Phoenix is a sportsbetting site and online casino launched in 2006. The purpose of the creation was to bring players together with one site that catered to those in Eastern and Western gaming markets, as most operators aimed to please only one or the other. Bet Phoenix was designed with everyone in mind.

The primary site is in English, but the language can be changed to Spanish, Chinese, or Vietnamese. The same applies to customers who call in to customer service or use the live chat to speak to a person for assistance, as there are speakers in all four languages during designated business hours. Needless to say, the customer service team is very knowledgeable and helpful.

Originally, the online casino was secondary to the sportsbook and racebook, but so many bettors enjoyed spending time on the casino side that it grew into one that supported traditional games as well as new live dealer games. Over the past decade, Bet Phoenix has grown with its customers and with the latest technology, always ensuring that updates keep the site fresh and the best in security measures and encryption are current.

Bet Phoenix is based in Costa Rica, a country that is home to several hundred online gaming companies. The government of Curacao, however, employs a special sector that serves as the gaming regulator, ensuring that licensees like Bet Phoenix stay up to date and in full compliance with gaming industry standards. The company submits to regular audits, obtains certificates to verify its random number generators and payouts are legal and compliant.

The multi-faceted gaming site that is Bet Phoenix uses a platform that hosts software from DGS and SoftSwiss, both leaders in the business of online gaming.

Sportsbook Details

The sportsbetting site features every sport that customers want to wager on, with a specific focus always on the current big games, such as FIFA World Cup. American sports like football, baseball, and hockey are supported with numerous betting options, and European soccer (football) is also very popular. Even those who want to wager on esports, entertainment, and politics can find the latest odds.

The racebook highlights upcoming horse races at the major tracks around the world, with everything from straight bets to parlays available. Racing is fast, as are the payouts from every winning bet. It allows players to follow all of the action without any downtime.

The best part of the online sportsbook at Bet Phoenix is the very clearly-stated rules for wagering on each sport, as well as a news section that provides the latest news about major sporting events. There is some analysis, information about players and weather conditions, all of the information necessary to make educated bets.

Casino Details

The selection of casino games is not as impressive as some other sites that focus solely on internet casino gaming, but there is a good selection that is always growing. Slot games include new titles like Platinum Lightning Deluxe and Aztec Magic Deluxe, with a few bonus games like Minesweeper thrown in. And all games are available for free-play as well as real-money play, the perfect chance to test the games before deciding on one to play.

There are several varieties of video poker on Bet Phoenix, as well as American, European, and French roulette. Players can also choose blackjack, Pontoon, and baccarat.

The most exciting thing about the casino is the newest option of live dealer games baccarat, blackjack, and roulette. This allows players to enjoy the convenience of playing from home but converse with a dealer as they would in a brick-and-mortar casino.

Bonus Offers

The bonus offers differ for sportsbook customers, casino players, and live casino players. Each bonus does give ample information, however, so please check the bonuses page before choosing one.

Sportsbook:

• Welcome bonus: 100% on deposits of $200 or more plus 20% cashback
• Reload bonus: 175% on deposits of $300 or more
• Bitcoin bonus:150% on deposits of $300 to $1,500
• Refer-a-friend bonus:25% on minimum $200 deposit with max $375 bonus

Casino:

• Welcome bonus: 150% for deposits $100 to $250, 175% for $251 to $500
• Reload bonus:125% for deposits $100 to $250, 150% for $251 to $500
• Live casino bonus:500% on deposits of $25 to $300
• Refer-a-friend bonus:200% up to $200 of initial deposit

Deposits & Withdrawals

Some of the deposit and withdrawal methods require players to consult with a customer service representative, which is advised for any option upon first use.

Bitcoin, Litecoin

• Deposits:Immediate, no cost, $10 minimum, $5,000 maximum
• Withdrawals:Within 24 hours, no cost, $4,000 maximum

OMGPay

• Deposits: Times and costs may vary, $50 minimum, $600 maximum
• Withdrawals: NO

Person to Person

• Deposits: Times may vary, no fees on deposits of $300 or more, $50 minimum
• Withdrawals: Up to 72 hours, costs may vary, $100 minimum, $450 maximum

Visa, Mastercard

• Deposits: Subject to hold up to 21 days, no cost, $50 minimum, $500 maximum
• Withdrawals: NO

Check

• Deposits: NO
• Withdrawals: Up to 3-4 business days, one free every 30 days and $50 for subsequent withdrawals, $1,000 minimum, $2,000 maximum per week
• Notes: Requests must be made by phone to customer service Monday through Friday, checks processed on Tuesdays only.

Customer Service

While Bet Phoenix representatives are available seven days per week, there are limited hours that start at 5am PST or 8am EST and run through 9pm PST or midnight EST.

• Email: memberservices@betphoenix.ag or casino@betphoenix.ag
• Telephone: 1-877-717-7747 or 1-888-889-4368
• Live Chat

Final Thoughts

Bet Phoenix was created more than a decade ago for sports bettors around the world, and it succeeds on that level. It is one of the most comprehensive sportsbooks online, and the added news sections only prove that the site wants bettors to have as much information as possible when placing wagers.

Customers are also put first when it comes to bonuses and promotions, with numerous options for every player, whether depositing less than $50 or more than $500. Every customer is valued and given the chance to make money from the bonuses. While there is no loyalty or rewards program, the current number of promotions gives players many choices.

Bet Phoenix continues to rise and gain popularity throughout the world. And as it does, the casino will rise with it, creating a fully comprehensive gaming experience for everyone.